Last updated: November 22, 2012
1. COLLECTION OF INFORMATION
The information we learn from customers allows us to personalize and continually improve the total shopping experience at Savinowine.com.
General Description of Types and Use of Information Collected.
If you purchase products from us, we collect billing and credit card information. This information is used to complete the purchase transaction. We may gather additional personal or non-personal information in the future.
When you visit our site, we also collect information when you do the following activities: search, buy, post a review or opinion, participate in a contest or complete a questionnaire, or communicate with customer service.
Information about your computer hardware and software may be automatically collected by us. This information can include: your IP address, browser type, domain names, access times and referring website addresses.
This information is used for the operation of our website and services, to maintain the quality of our services, and to provide general statistics regarding use of our website. It is also used to deliver customized content and advertising within Savinowine.com to customers whose behavior indicates they are interested in a particular subject area.
The types of information that may be collected and potential uses of such information are described in more detail below.
2. SHARING OF INFORMATION
The information that we collect about our customers is critical to our business. We respect and value this information, and do not want to jeopardize the flow of information between our customers and the site. Therefore, we are not in the business of selling this information to other Web sites or businesses. There are very limited circumstances where we do share some customer information; these are outlined below.
Our online store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products to you. Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.
If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored by Shopify only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted by Shopify.
All direct payment gateways used by Shopify adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by the Shopify store and its service providers.
4. THIRD-PARTY SERVICES
In general, our third-party service providers will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
For example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.
When you click on links on our website, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
Our website uses Google Analytics to help us learn about who visits our site and what pages are being looked at.
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
6. INFORMATION SECURITY
To protect the security of your information during transmission, we use Secure Sockets Layer (SSL) software, which encrypts information you input.
We reveal only the last five digits of your credit card numbers when confirming an order. To process an order, it is necessary to transmit the entire credit card number to the appropriate credit card company.
To prevent unauthorized access to sensitive information, it is important for you to monitor those who have access to your password and to your computer. Be sure to sign off when finished using a shared computer. Visit our Web site for more information on how to sign off.
7. USER ACCESS TO INFORMATION
When you access your account, there is a variety of information that you will see. This is designed to allow you to update any changed information and view the information that you entered previously. This information is sensitive, and it is necessary to both protect this information and keep it current in order to have the best experience at our site. Examples of the type of information that can be accessed by signing into your account are on the Web site.
8. USER CHOICES WITH REGARD TO ACCESS OF INFORMATION
You always have the right to refrain from providing any information. This may have an impact on use of the site and on the ease of making purchases or taking advantage of certain unique features of the site.
You can add or update certain information on pages such as those listed in the “User Access to Information” section above. When you update information, we usually keep a copy of the prior version for our records.
The Help portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. However, affecting the acceptance of cookies means that you will not be able to use such important features as accelerated ordering and customized product suggestions.
We do not sell products for purchase by children. We do sell children's products, but only for purchase by adults. If you are under age 18, you may use Savinowine.com only with the involvement of a parent or guardian.
Secondary Use of Information.
We are not in the business of selling customer information to other Web sites or businesses. If, in the future, we do ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your express consent, or provide you with an opportunity to say no.
How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdrawing your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at HYPERLINK "mailto:privacy@Savinowine.com" privacy@Savinowine.com or mailing us at:
325 Camille Court
Mountain View, CA 94040
11. INFORMATION YOU GAVE US
Information is collected from you when you do the following activities: search, buy, bid, post a review or opinion, participate in a contest or questionnaire, or communicate with customer service.
For example, information would be collected when a user came to the site, searched for a product, placed an order through the site or a site affiliate, bid or purchased from an ongoing auction, updated your information in your account settings, added items to your want list or registry, called or e-mailed customer service, reviewed a product, participated in a discussion or chat, completed a questionnaire or a contest entry form; provided employer information when opening a corporate account, specified a date reminder, share information with Savinowine.com acquaintances; and employ other notification services, such as Savinowine.com delivery and Savinowine.com sale reminders.
Information that could be supplied.
As a result of any of the above actions, it is possible that you will supply us with such information as your name, address, and phone numbers; credit card information; purchase and shipping recipients, including addresses and phone number; people (with addresses and phone numbers) listed in rapid order processing settings; e-mail addresses of site friends, and other people; content of reviews and e-mails to us; personal description and photograph in personal section; and financial information, including Social Security and driver's license numbers.
12. INFORMATION OUR SYSTEMS COLLECT
As discussed earlier, our systems collect information that is sent over the internet without your control.
Some examples of the information we collect and analyze include the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information such as browser type and version, operating system, and platform; purchase history, which we sometimes aggregate with similar information from other customers to create features such as bestsellers and product suggestions; the full Uniform Resource Locator (URL) clickstream to, through, and from our Web site, including date and time; cookie number; products you viewed or searched for; closeout shops you visited; your auction history; and the phone number you used to call our toll-free number.
Our website uses “cookies” to help personalize your online experience. A cookie is a text file that is placed on your hard drive by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you. One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the web server that you have returned to a specific page. For example, if you register with our site, a cookie helps us recall your specific information on subsequent visits. This simplifies the process of recording your information, such as billing addresses and shipping addresses, and so on. When you return to the same website, the information you previously provided can be retrieved, so you can easily use features that you customized.
13. INFORMATION FROM OTHER SOURCES
Occasionally, we supplement the information that we receive that has been outlined above with information from other sources and companies. Examples of information we receive from other sources include updated delivery and address information from our carriers or other third parties, which we use to correct our records and deliver your next purchase or communication more easily; account information, purchase or redemption information, and page-view information from some merchants with which we operate co-branded businesses or for which we provide technical, fulfillment, advertising, or other services; search term and search result information from some searches conducted through the Web search features; search results and links, including paid listings (such as Sponsored Links from Google); and credit history information from credit bureaus, which we use to help prevent and detect fraud and to offer certain credit or financial services to some customers.
14. INFORMATION YOU CAN ACCESS
Information collection and processing is designed to better assist you in shopping and using our site.
Some of the information that we collect and process can be accessed by you. Examples of information you can access easily at Savinowine.com include up-to-date information regarding recent orders; personally identifiable information (including name, e-mail, password, communications preferences, address book, and fast ordering settings); payment settings (including credit card information and gift certificate, gift card, and check balances); e-mail notification settings; recommendations (including recent product view history, and prior order history); shopping lists and gift registries (including desired item lists and gift and wedding registries); auctions, and marketplace seller accounts; and your personal area (including your product reviews, requests, and recommendations).